Product Knowledge Training

We offer presentation-style training with lots of opportunities to ask questions and discuss real-life examples, making the training engaging, enjoyable, and informative. We want to meet your expectations practically, personally and professionally. We will equip you with the skills and knowledge needed to confidently use and talk about the skincare products to your customers which will result in effective in-clinic treatments and clients using home care products to obtain the results they are looking for.

You will learn:

 About SuperNatural Skincare

 What makes SuperNatural Skincare distinctive

 What the different skincare ranges offer

 Why we use specific ingredients for specific outcomes

 Why we address the 5 core skin concerns

 How to choose the right product for individual skin concern’s

Key Takeaways:

 The unique value and quality of each product

 Which product to recommend for every skin concern

 How to combine different products to obtain results for your clients

 The knowledge and confidence to talk about the products

 How to discuss the value of the skincare and the treatments in a caring and professional way, to your clients.

Unique value of our training…

On completion of our training, you will know how to:

 Identify your client’s skin type and a skin concern

 You will know how to put a treatment plan together for your client

 You will be able to recommend products to your client confidently

 You will know how to discuss your client’s concerns with them and empower

them to move forward with treatment and homecare support products

Support Material:

 Product information sheets

 Ingredient information sheets

 Skin analysis and diagnosis information

 Video product information

Stand Out:

 We give you a clear roadmap to learning the range

 We offer ongoing training and support to help equip you with a mix of theory and practical hands-on training + video support material

 We will tailor our training to suit your business and your schedule

Your Trainer…

Sallyann has been in the beauty industry for more than 35 years. She is a dermal therapist and has been a skincare educator and trainer for over 20 years. Sallyann is passionate about imparting knowledge and empowering skin care therapists with information that will help them stand out and become a unique and highly valued skincare therapist.

Training Materials

Training packages include:

  • Zoom training - discussion and break-out sessions and activations

  • In-clinic face-to-face training (depends on location)

  • Hands-on practical training in-clinic or via Zoom (in-clinic depends on location)

  • Practical sessions can be filmed and sent in for critique and evaluation

  • Discussion groups

  • Pre-training questionnaires

  • Post-training quiz